Our live chat is typically the best way to get ahold of us. We reply pretty quick typically but if we don't get back to you right away we will ASAP!

Email us with any questions or product suggestions. You can also nominate someone (or yourself) for official of the month.

If you have any questions regarding products, setting up an association discount, or custom items please give us a call.

Back to Hockey Ref Shop

Hockey Ref Shop

Hockey Ref Shop customer service hub. Help with returns, exchanges, shipping questions, ordering and more frequently asked questions. 

Hockey Ref Shop Order Help and Customer Service Hub

Information about shipping, delivery and ordering from us.

Shipping / Delivery

Returns and exchanges. How to handle them and our policies.

Returns / Exchanges

Product FAQ

Help with referee equipment size selection, size advice and custom sized products. Not sure which size pants, sweater or pads you should order? We offer various sizing charts and can also help to advise you based on your build or other brands sizes.

Sizing Help

Payment / Cancellations

Information about our team, stores and how to get in touch.

Background / Contact Information

Information about rewards and loyalty program.

Puck Points Reward Program

Information about our stock availability, products and how to care for them.