Information about order changes and cancellations.

<h3 id="can-i-change-my-order"><strong>Can I change my order?</strong></h3><p>Please contact us ASAP through the live chat if you need to change your order.</p><p>If we have already shipped the order it may be challenging to change the ship to address and we will not be able to add items without an additional shipping fee.</p><p><br></p><h3 id="can-i-cancel-my-order"><strong>Can I cancel my order?</strong></h3><p>Please contact us ASAP through the live chat if you need to cancel your order. If the order has already been fulfilled we are unable to cancel the order. Return shipping is at the buyers expense in this case and any shipping fees paid are non-refundable.</p><p><br></p>

Changes & cancellations

<h3 id="which-payment-types-do-you-accept"><strong>Which payment types do you accept?</strong></h3><p>We accept all major credit cards, PayPal, ApplePay and MetaPay.</p><h3 id="do-you-offer-buy-now-pay-later"><strong>Do you offer Buy Now Pay Later?</strong></h3><p>We now have options for payment plans to make your equipment more affordable.</p><h3 id="how-long-should-a-refund-take-to-reach-me"><strong>How long should a refund take to reach me?</strong></h3><p>Typically most refunds are received within 1-4 days of us receiving your product back. Please follow up with us if you have not received a refund for a returned item.</p>

Payment

Our live chat is typically the best way to get ahold of us. We reply pretty quick typically but if we don't get back to you right away we will ASAP!

Email us with any questions or product suggestions. You can also nominate someone (or yourself) for official of the month.

If you have any questions regarding products, setting up an association discount, or custom items please give us a call.

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Hockey Ref Shop

Payment / Cancellations

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